Frequently asked questions

How does Chore Butler work?


Chore Butler is a team of tech wizards, personal assistants, chefs, housekeepers, and maids in the Houston area, dedicated to making your life easier by providing a one-stop shop for all your household and/or commercial chores. Our team has over 25 years of experience providing these services.




What extra services will my Butler provide?


As well as being professionally trained & experienced, Chore Butler can help you with a wide variety of your household chores, including housekeeping, general maintenance, TV & electronics installations, concierge services, shopping services, catering services, interior design & much more.




How do I book?


Our team arrives to your home or business with their own set of equipment & our own brand of organic cleaning supplies that is both human & pet friendly & tough on dirt. If you prefer supplying your own equipment & supplies make sure your Chore Butler has: Vacuum – floor Mop - Sponges & towel rags - Duster - All-purpose cleaner - Glass cleaner - Floor cleaner - Bathroom cleaner - Disinfectant solution – air freshener.




How do I customize my clean & How do I submit a special request?


Our team arrives to your home or business with their own set of equipment & our own brand of organic cleaning supplies that is both human & pet friendly & tough on dirt. If you prefer supplying your own equipment & supplies make sure your Chore Butler has: Vacuum – floor Mop - Sponges & towel rags - Duster - All-purpose cleaner - Glass cleaner - Floor cleaner - Bathroom cleaner - Disinfectant solution – air freshener.




Does Chore Butler provide their own vacuums or mops or what cleaning products do I need to provide for my Butler?


Our team arrives to your home or business with their own set of equipment & our own brand of organic cleaning supplies that is both human & pet friendly & tough on dirt. If you prefer supplying your own equipment & supplies make sure your butler has: Vacuum – floor Mop - Sponges & towel rags - Duster - All-purpose cleaner - Glass cleaner - Floor cleaner - Bathroom cleaner - Disinfectant solution – air freshener.




Is my Butler insured & bonded?


Our Butlers are extensively trained, bonded and insured and must pass vigorous tests to ensure that they meet our high standards.




Can I reschedule or cancel my clean?


We’ve made our services hassle free & easy; we know life happens & if you forget or simply wish to reschedule or cancel an appointment just give us a call at least 24 hours in advance & we will help you sort things out.




How does my Butler gain entry into my home?


Our butler will send a text notification when in rout so you can leave a key or provide entry & parking instructions




Can I give my Butler cleaning instructions?


You can feel free to communicate your cleaning instructions to your Chore Butler or leave us a note on what needs to be done. Your satisfaction is our main goal and our guarantee.




How does payment work?


Simply pay over the phone with our customer care team or online. We accept all major credit & debit cards-Visa, Mastercard, American Express, Discover. We can also accept Venmo, Zelle and PayPal.




Will I always have the same cleaner?


Our aim is to provide you with the best service & our customers satisfaction is our main goal. We will be happy to help maintain your preferred Chore Butler, but all our Chore butlers are trained & certified to provide the same exciting quality of service.




Can you provide commercial cleaning?


Chore Butler can provide all kinds of cleaning services & will be happy to respond to any specific requirements or needs you may have to help you achieve your business goals.




Do you clean Airbnb properties?


Our expert professionals have been helping to manage Airbnb properties from cleaning & sanitizing to turning over & staging, as well as overseeing many home transformations into rentals.




How soon can you be available for cleans?


Based on time and availability, Chore Butler will strive to address all your requests.




How much time do I need for my clean?


The time required depends on the size of the property and the chores that need to be accomplished.




Is my butler the one performing all the other services?


Chore Butler is a team of professionals, so there may be more than one Chore Butler performing your services depending on what needs to be accomplished.




Can I tip my Butler?


We encourage tipping your Chore Butler as part of showing appreciation for their service and suggest leaving a tip in a visible location inside the home along with a note. If you prefer, you can go online or over the phone; we have complete transparency with our team members & 100% of your tips go directly out to the team member every week.




Is your services available in my area ?


We are proud to serve the greater Houston area including Houston, Baytown, Bellaire, Brookshire, Bunker Hill Village, Conroe, Cinco Ranch, Cypress, Deer Park, Friendswood, Fulshear, Hempstead, Hockley, Humble, Hunters Creek Village, Katy, La Porte, League City, Magnolia, Missouri City, Montgomery, North Houston, Pasadena, Pearland, Pinehurst, Piney Point Village, Richmond, Rosenberg, Simonton, South Houston, Spring, Stafford, Sugar Land, The Woodlands, Tomball, Waller.

If your area is not listed, please call us for a quote 713 234 5595.





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